APPCENTRIX KNOWLEDGEBASE ARTICLES

Product Support and Assistance

Below, please find a few Online Knowledgebase Articles we've compiled to hopefully assist you with resolving some of the more common issues you may encounter while configuring and/or using your new SIM-PANEL controller device.

Is your SIM-PANEL controller device drivers failing to install or initialize?
Manually installing Arduino Drivers for Windows

Is the Air Brake controls on your SIM-PANEL ATS/ETS2 Button Box acting erratically?
Airbrake Knob Air-Gap Adjustment (ATS/ETS2 Button Box)

Connecting and Configuring your SIM-PANEL CB Microphone
Connecting and Configuring your SIM-PANEL CB Microphone

Need help attaching your SIM-PANEL T1 SKRS Shifter Knob?
T1 SKRS Shifter Knob Attachment

Need help configuring your SIM-PANEL T1 SKRS Shifter Knob?
Configuring your SIM-PANEL T1 SKRS Shifter within ATS/ETS2

Is your SIM-PANEL Controller disconnecting or slow to respond at times?
Disabling USB Selective Suspend within Windows 10

If after referencing the above articles, you remain unable to resolve your issue(s), we invite you to contact us at sales@simpanel.com and we'll be more than happy to further assist you.